Refund Policy

Refund Policy:

Thank you for choosing our services. We appreciate your trust in us. Please read this policy carefully before making a transaction on our website.

1. General Transactions:

Once a transaction is completed through our website, refunds are not possible. We encourage users to carefully review their selections and ensure all details are accurate before finalizing any transaction.

2. Consultation Appointments:

In the case of transactions made for consultation appointments, we understand that unforeseen circumstances may arise. Therefore, we offer the option to reschedule appointments under the following conditions:

- Rescheduling is only possible if requested at least 48 hours before the scheduled commencement of the appointment.
- Any rescheduling requests made within 48 hours of the appointment will not be entertained, and the transaction will be considered final.
- Users are allowed a one-time rescheduling opportunity for a consultation appointment. Subsequent rescheduling requests will be treated as cancellations.

3. How to Request Rescheduling:

To reschedule a consultation appointment, please contact our customer support team via the contact page with your transaction details and the preferred rescheduled date and time.

4. Exceptions:

Refunds or rescheduling may be considered in exceptional cases, such as technical errors or issues on our end. In such cases, please contact our customer support team as soon as possible, providing detailed information about the problem.

5. Contact Information:

If you have any questions or concerns regarding our refund and rescheduling policy, please contact our customer support team at the contact page

By completing a transaction on our website, you acknowledge that you have read, understood, and agreed to the terms of this refund policy. We reserve the right to update or modify this policy at any time without prior notice.

Thank you for choosing our services.

Osteopathy Kolkata

Swaton Banerjee